{"id":41485,"date":"2020-10-29T00:00:00","date_gmt":"2020-10-29T00:00:00","guid":{"rendered":"https:\/\/mt4business.wpenginepowered.com\/report\/learner-intelligence-report\/"},"modified":"2026-03-24T14:14:18","modified_gmt":"2026-03-24T14:14:18","slug":"learner-intelligence-2020","status":"publish","type":"report","link":"https:\/\/www.mindtools.com\/thought-leadership\/reports\/learner-intelligence-2020\/","title":{"rendered":"Learner Intelligence Report: Addressing the disconnect between strategy and practice"},"content":{"rendered":"<h3>Following the COVID-19 pandemic, L&amp;D professionals adapted their models and frameworks in order to cope with change and meet the needs of their learners.<\/h3>\n<p>Studies reveal that organizational learning is a fundamental strategic process and the only sustainable advantage of the future.* Despite this, 60% of L&amp;D departments find themselves on the lower end of organizational learning performance metrics. That means they\u2019re only having \u2018transactional impact\u2019 \u2013\u202flooking at short-term performance gains when foresight is required to change learners\u2019 behavior.<\/p>\n<h3>In this report, we look at:<\/h3>\n<ul role=\"list\">\n<li role=\"listitem\" aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"1\" data-font=\"Symbol\" data-leveltext=\"\uf0b7\" data-listid=\"1\"><strong>How to close\u00a0the\u00a0gap\u00a0between strategy and practice<\/strong> \u2013 Top performers are using a self-determined approach. What does this mean and how can it be\u00a0implemented effectively?<\/li>\n<li role=\"listitem\" aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"2\" data-font=\"Symbol\" data-leveltext=\"\uf0b7\" data-listid=\"1\"><strong>The perceived differences between employees and managers<\/strong>\u00a0\u2013 Examples of how L&amp;D leaders can successfully change their approach and allow their employees to lead the way<\/li>\n<li role=\"listitem\" aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"3\" data-font=\"Symbol\" data-leveltext=\"\uf0b7\" data-listid=\"1\"><strong>The change to approaches that have been adopted throughout COVID-19<\/strong> \u2013 The importance of\u00a0managers\u00a0and the organization in\u00a0providing\u00a0support to their employees.<\/li>\n<\/ul>\n<p><em><strong>Stats you can trust\u00a0<\/strong><br \/>\n<\/em><br \/>\nThis research draws on insights from our\u00a0Learning Performance Benchmark. Formerly of Towards Maturity, it remains the only\u00a0free, independent and confidential\u00a0benchmarking tool for L&amp;D professionals.<\/p>\n<p>Our report also pulls data from our Learner Intelligence research, which surveyed 18,435 employees from 2017 to 2020. To bring you insights, we track the health and impact of organizational learning. That means measuring businesses\u2019 L&amp;D strategies, digital innovation, and behavioral change.<\/p>\n<p><em>*\u00a02 Vera, D., Crossan, M., (2004), \u2018Strategic Leadership and Organisational Learning\u2019,\u00a0Academy of Management Review, Vol 29, No. 2, pp. 222-240.\u202f\u00a0<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This report\u00a0aims\u00a0to narrow the gap between L&#038;OD strategy and actual practice by bringing the voice of the employee to the forefront of the discussion.<\/p>\n","protected":false},"featured_media":42222,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1923],"tags":[],"research-report-types":[1950],"topic":[1949],"class_list":["post-41485","report","type-report","status-publish","has-post-thumbnail","hentry","category-learning-and-development","research-report-types-behavioral-research","topic-performance-management"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - 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