{"id":57516,"date":"2024-05-17T12:21:04","date_gmt":"2024-05-17T12:21:04","guid":{"rendered":"\/a3542ob\/how-well-do-you-develop-your-people\/"},"modified":"2026-01-13T14:13:08","modified_gmt":"2026-01-13T14:13:08","slug":"how-well-do-you-develop-your-people","status":"publish","type":"product-content","link":"https:\/\/www.mindtools.com\/a3542ob\/how-well-do-you-develop-your-people\/","title":{"rendered":"How Well Do You Develop Your People?"},"content":{"rendered":"<p><\/p>\n\n<p><\/p>\n<p> When you manage a team, how well it performs often depends on how well you&#8217;ve trained and developed your people. <\/p>\n<p> Individuals need ongoing training and development to help them become more effective, and to be able to take on bigger and more significant challenges. More than this, they need help learning new skills as the nature of their work \u2013 and of your organization \u2013 changes. <\/p>\n<p> Too often, companies limit training and development to new hires and to people moving into new roles. This is a mistake, because ongoing training helps people adjust to changing job requirements. It also creates a pool of qualified and available people, who are ready to step into new roles as your organization needs them. <\/p>\n<p> This process helps you develop a more effective, efficient, productive, and motivated workforce. Done properly, this will ensure that you achieve your objectives and improve your competitive position. <\/p>\n\n\n<h2 class=\"wp-block-heading\">How Well Do You Develop Your People?<\/h2>\n\n\n\n\n<h4 class=\"wp-block-heading\">Instructions<\/h4>\n\n\n<p> For each statement, click the button in the column that best describes you. Please answer questions as you actually are (rather than how you think you should be), and don&#8217;t worry if some questions seem to score in the &#8220;wrong direction.&#8221; When you are finished, please click the &#8220;Calculate My Total&#8221; button at the bottom of the test. <\/p>\n<figure><\/figure>\n<p> This quiz highlights five main factors related to developing people. These are: <\/p>\n<ul class=\"wp-block-list\">\n<li>Understanding the needs of your organization and team.<\/li>\n<li>Leadership development.<\/li>\n<li>Training and career development.<\/li>\n<li>Managing knowledge.<\/li>\n<li>Coaching and mentoring your people.<\/li>\n<\/ul>\n<p> Look at these categories in detail below, and review your answers to identify the areas where you are strong, and the areas where you could improve. <\/p>\n<p> By analyzing your current performance and learning more about each area, you can ensure that you develop your people effectively. <\/p>\n<figure><\/figure>\n<figure>\n<strong>Understanding Organizational and Team Needs<\/strong><br\/>\n<\/figure>\n<figure>(Questions 3, 6, 10, 15)<\/figure>\n<figure>\n  Before developing your team, you must first identify the best development\n  opportunities for your people and your organization.\n<\/figure>\n<figure>\n  Hold regular one-on-one meetings with staff to discuss and\n  <a class=\"ew-link\" data-url=\"ak0sc5b\/career-and-personal-developmental-needs\" href=\"\/ak0sc5b\/career-and-personal-developmental-needs\" target=\"_blank\">understand people&amp;#x27;s developmental needs<\/a>. In these meetings, explore their current performance, and identify areas\n  for improvement. From there, create a development plan to fill any skill gaps\n  and prepare the team member to meet the challenges ahead.\n<\/figure>\n<figure>\n  This is where it helps to have a\n  <a class=\"ew-link\" data-url=\"ad66dk2\/developing-a-competency-framework\" href=\"\/ad66dk2\/developing-a-competency-framework\" target=\"_blank\">competency framework <\/a>for each person&#8217;s role, and it&#8217;s where it&#8217;s worth conducting a\n  <a class=\"ew-link\" data-url=\"ajbccwn\/training-needs-assessment\" href=\"\/ajbccwn\/training-needs-assessment\" target=\"_blank\">training needs assessment<\/a>\n  to identify the training and development that each person needs.\n<\/figure>\n<figure>\n  Throughout this process, different people will want or need different things\n  in relation to work and training. For example, some people respond well to\n  increased responsibility, while others may prefer to develop a wide variety of\n  skills.\n<\/figure>\n<figure>\n<a class=\"ew-link\" data-url=\"aznjntj\/mcclellands-human-motivation-theory\" href=\"\/aznjntj\/mcclellands-human-motivation-theory\" target=\"_blank\">McClelland&amp;#x27;s Human Motivation Theory<\/a>\n  tells us that we all have a dominant motivator, and these motivators influence\n  things such as what type of development we want, what types of goals will\n  cause us to respond positively, and what types of rewards we want. As a\n  manager, you should understand these different patterns of motivation.\n<\/figure>\n<figure>\n  You can also use models such as\n  <a class=\"ew-link\" data-url=\"a4denhh\/maslows-hierarchy-of-needs\" href=\"\/a4denhh\/maslows-hierarchy-of-needs\" target=\"_blank\">Maslow&amp;#x27;s Hierarchy of Needs<\/a>\n  and\n  <a class=\"ew-link\" data-url=\"a75ixwn\/herzbergs-motivators-and-hygiene-factors\" href=\"\/a75ixwn\/herzbergs-motivators-and-hygiene-factors\" target=\"_blank\">Herzberg&amp;#x27;s Motivators and Hygiene Factors<\/a>\n  to assess individual needs, and provide training and development opportunities\n  accordingly.\n<\/figure>\n<figure>\n  Talk to people to find out what training they want and need, and then work\n  with them to develop a personal training and development plan that helps them\n  get this training, economically and efficiently.\n<\/figure>\n<figure><\/figure>\n<figure><strong>Leadership Development<\/strong><br\/><\/figure>\n<figure>(Questions 4, 7, 14)<\/figure>\n<figure>\n  Successful teams and organizations typically put a lot of effort into\n  <a class=\"ew-link\" data-url=\"acial2j\/building-tomorrows-leaders\" href=\"\/acial2j\/building-tomorrows-leaders\" target=\"_blank\">developing future leaders<\/a>. If you identify and develop competent managers and supervisors, you&#8217;ll\n  ensure that you have people trained and ready to fill new leadership\n  positions, rather than being forced to recruit unproven people externally.\n<\/figure>\n<figure>\n  These programs rely heavily on choosing the right people to involve. Start\n  tracking leadership potential from the very early stages of a person&#8217;s\n  employment.\n  <a class=\"ew-link\" data-url=\"a5hw2jl\/talent-management\" href=\"\/a5hw2jl\/talent-management\" target=\"_blank\">Talent management<\/a>\n  initiatives will help you focus on and retain the best people. These\n  initiatives will also help you recruit top talent, and create a\n  high-performance culture.\n<\/figure>\n<figure>\n  Make an effort to identify strong performers early on \u2013 this will help you\n  ensure that you reward the best and brightest on your team with appropriate\n  promotion opportunities.\n<\/figure>\n<figure>\n  However, be sure to promote people for their potential to succeed in the\n  leadership role: if, instead, you use promotion as a general reward for good\n  performance, this may lead to the<a class=\"ew-link\" data-url=\"as1yww0\/how-to-avoid-the-pitfalls-of-the-peter-principle\" href=\"\/as1yww0\/how-to-avoid-the-pitfalls-of-the-peter-principle\" target=\"_blank\">\n    Peter Principle<\/a>\n  \u2013 in other words, you may promote a person beyond his or her skills and\n  competencies.\n<\/figure>\n\n<div class=\"ew-note\" data-type=\"neutral\"> <div class=\"ew-note-body\"> \n\n<h4 class=\"wp-block-heading\"><strong>Tip:<\/strong><\/h4>\n\n <p> Mind Tools is a great vehicle for providing high quality management and leadership training! <\/p> <\/div> <\/div>\n\n<p><br\/><strong>Training and Career Development<\/strong><br\/><\/p>\n<p>(Questions 2, 9, 12)<\/p>\n<figure>\n  Not everyone wants to be a leader. However, every person can achieve his or\n  her full potential. So, whatever the skill set, expertise, or position, your\n  people should be encouraged to learn throughout their careers.\n<\/figure>\n<figure>\n  Look for ways to train staff on a daily basis through prompt and\n  <a class=\"ew-link\" data-url=\"akof6ge\/giving-feedback\" href=\"\/akof6ge\/giving-feedback\" target=\"_blank\">effective feedback <\/a>and offer training courses and programs to help people develop the specific\n  skills they need. Whether you do this in-house or send people to outside\n  training, your team should know that learning is directly connected to\n  successful performance.\n<\/figure>\n<figure>\n  Communicate this attitude from the start. During people&#8217;s<a class=\"ew-link\" data-url=\"azy6x7q\/successful-inductions\" href=\"\/azy6x7q\/successful-inductions\" target=\"_blank\">\n    induction<\/a>\n  to your team, emphasize your commitment to ongoing professional development.\n  Encourage people to come to you with training ideas and career development\n  plans. Make career development a strategic objective.\n<\/figure>\n<figure>\n  When people can map out career paths within your team and organization, this\n  improves staff retention and increases the likelihood that they&#8217;ll\n  develop the skills they need for the future &#8211; as well as for today.\n<\/figure>\n\n<div class=\"ew-note\" data-type=\"neutral\"> <div class=\"ew-note-body\"> \n\n<h4 class=\"wp-block-heading\"><strong>Tip:<\/strong><\/h4>\n\n <p> The Skillbook <a class=\"ew-link\" data-url=\"axce001\/training-for-non-trainers\" href=\"\/axce001\/training-for-non-trainers\" target=\"_blank\">Training for Non-Trainers<\/a> will help you plan specific training interventions. For effective training delivery, see our article on <a class=\"ew-link\" data-url=\"ay3t26o\/4mat\" href=\"\/ay3t26o\/4mat\" target=\"_blank\">4MAT<\/a>, which reviews different ways to deliver material, as well as the article on<a class=\"ew-link\" data-url=\"ajqlf65\/gagnes-nine-levels-of-learning\" href=\"\/ajqlf65\/gagnes-nine-levels-of-learning\" target=\"_blank\"> Gagne&amp;#x27;s Nine Levels of Learning<\/a>, which provides a step-by-step framework for creating a great learning experience. <\/p> <\/div> <\/div>\n\n<p><\/p>\n<figure><strong>Knowledge management<\/strong><br\/><\/figure>\n<figure>(Questions 1, 13, 16)<\/figure>\n<figure>\n  In many organizations, retaining and sharing organizational knowledge is\n  critical to success.\n  <a class=\"ew-link\" data-url=\"atwkp59\/knowledge-management\" href=\"\/atwkp59\/knowledge-management\" target=\"_blank\">Managing knowledge<\/a>\n  is another great way to provide development opportunities for your staff as\n  they share ideas and expertise with one another, identify best practices, and\n  look for ways to work more efficiently with one another.\n<\/figure>\n<figure>\n  Whenever people start talking about work practices, you&#8217;ll probably find\n  ways to inspire and innovate, which is exciting for individuals as well as\n  useful for the organization.\n<\/figure>\n<figure>\n  Create simple ways of sharing ideas, like developing a company wiki or having\n  regular roundtable meetings to discuss issues and find answers.\n<\/figure>\n<figure>\n  Another powerful way to retain knowledge within your organization is through\n  <a class=\"ew-link\" data-url=\"atzir78\/succession-planning\" href=\"\/atzir78\/succession-planning\" target=\"_blank\">Succession Planning<\/a>. Identify people who can take over key positions when those positions become\n  open. (Typically, this is used in\n  <a class=\"ew-link\" data-url=\"ah9bek0\/how-to-manage-peoples-retirement\" href=\"\/ah9bek0\/how-to-manage-peoples-retirement\" target=\"_blank\">retirement<\/a>\n  situations, where the person holding the position acts as a mentor and\n  transfers his or her knowledge to a trainee.)\n<\/figure>\n<figure>\n  There are many other ways for people to pass on their knowledge \u2013 including\n  <a class=\"ew-link\" data-url=\"aelt8pu\/mentoring-skills\" href=\"\/aelt8pu\/mentoring-skills\" target=\"_blank\">mentoring<\/a>\n  others, preparing an orientation-type book or document, or even conducting\n  on-the-job training.\n<\/figure>\n<figure>\n  People who have been with the company for a long time, or who have held top\n  positions, have a wealth of information that isn&#8217;t easily acquired,\n  except through experience. So allowing other people to have access to this\n  information and experience can be a fantastic development opportunity.\n<\/figure>\n<figure>\n  Similarly, it is often useful to conduct\n  <a class=\"ew-link\" data-url=\"a2j4u6g\/exit-interviews\" href=\"\/a2j4u6g\/exit-interviews\" target=\"_blank\">exit interviews<\/a>\n  with people who leave the organization. Ask these people for feedback, and\n  then use this feedback to identify training needs, develop people, and improve\n  operations.\n<\/figure>\n<figure><\/figure>\n<figure><strong>Coaching and Mentoring<\/strong><br\/><\/figure>\n<figure>(Questions 5, 8, 11)<\/figure>\n<figure>\n  Perhaps the best way to develop people is to support and encourage their\n  training and growth. From\n  <a class=\"ew-link\" data-url=\"avr71ig\/informal-coaching-for-managers\" href=\"\/avr71ig\/informal-coaching-for-managers\" target=\"_blank\">informal coaching<\/a>\n  to\n  <a class=\"ew-link\" data-url=\"ahkej7i\/mentoring\" href=\"\/ahkej7i\/mentoring\" target=\"_blank\">mentoring<\/a>\n  staff for long-term development, show your team members that you truly care\n  that they improve their skills and develop a satisfying career. This is highly\n  motivational \u2013 and it&#8217;s almost guaranteed to improve performance.\n<\/figure>\n<figure>\n  As a\n  <a class=\"ew-link\" data-url=\"a1plnmq\/what-is-coaching\" href=\"\/a1plnmq\/what-is-coaching\" target=\"_blank\">coach<\/a>\n  and mentor, remember that your primary role is to help people better\n  understand their positions. It&#8217;s not your job to tell them what to do or\n  how to do it \u2013 it&#8217;s far better for you to ask questions to help them\n  develop their own solution.\n<\/figure>\n<figure>\n  Use the\n  <a class=\"ew-link\" data-url=\"an0fzpz\/\" href=\"\/an0fzpz\/\" target=\"_blank\">GROW model<\/a>\n  and provide\n  <a class=\"ew-link\" data-url=\"aavslkc\/coaching-with-feedback\" href=\"\/aavslkc\/coaching-with-feedback\" target=\"_blank\">feedback-based coaching<\/a>\n  to improve your coaching sessions, and you&#8217;ll help your team members\n  develop skills and abilities they&#8217;ll keep throughout their careers.\n<\/figure>\n<figure>\n  The advantage here is that both the coach and the mentor can benefit from the\n  relationship. When you have an opportunity to think about your own experiences\n  and share them with others, you&#8217;re learning and developing yourself.\n<\/figure>\n<figure>\n  This willingness to support other people&#8217;s development sets a great\n  example for future leaders within your organization, and it contributes to a\n  positive culture of training and development.<br\/>\n<\/figure>\n\n<div class=\"ew-note\" data-type=\"neutral\"> <div class=\"ew-note-body\"> \n\n<h4 class=\"wp-block-heading\">Key Points<\/h4>\n\n <p> Your commitment to training and developing your people is a major factor in determining the ongoing success of your team and organization. <\/p> <p> By making a commitment to developing and training your team, you send a clear message that you care about your people, and that you&#8217;re willing to support their growth and job satisfaction. <\/p> <p> This helps you retain good people, and ensures that your organization has the skills it needs in the future. <\/p> <p> Work often changes at a fast pace. When your people keep up with change \u2013 and succeed \u2013 it&#8217;s good for them as well as your organization. <\/p> <\/div> <\/div>\n\n<p><\/p>\n\n<div class=\"ew-note\" data-type=\"neutral\"> <div class=\"ew-note-body\"> \n\n<h4 class=\"wp-block-heading\">Note:<\/h4>\n\n <p> This assessment has not been validated and is intended for illustrative purposes only. It is just one of many that help you evaluate your abilities in a wide range of important career skills. <\/p> <\/div> <\/div>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Take this short quiz, and find out how to improve your team&#8217;s effectiveness with proper training and development &#8211; so they can take on bigger challenges.<\/p>\n","protected":false},"author":0,"featured_media":0,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"product-content-category":[7140],"product-content-type":[2643],"reading-time":[5427],"class_list":["post-57516","product-content","type-product-content","status-publish","hentry","product-content-category-team-development-essentials","product-content-type-quiz","reading-time-19-minutes"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How Well Do You Develop Your People? - Mindtools<\/title>\n<meta name=\"description\" content=\"Take this short quiz, and find out how to improve your team&#039;s effectiveness with proper training and development - so they can take on bigger challenges.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mindtools.com\/a3542ob\/how-well-do-you-develop-your-people\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Well Do You Develop Your People? 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