{"id":57964,"date":"2025-07-23T15:26:53","date_gmt":"2025-07-23T15:26:53","guid":{"rendered":"\/a7ijxtz\/pain-points-trauma\/"},"modified":"2025-07-23T15:26:53","modified_gmt":"2025-07-23T15:26:53","slug":"pain-points-trauma","status":"publish","type":"product-content","link":"https:\/\/www.mindtools.com\/a7ijxtz\/pain-points-trauma\/","title":{"rendered":"Pain Points Podcast: Trauma"},"content":{"rendered":"<p><em>Note: This episode explores many aspects of trauma, and includes references to bereavement and suicide. See below for links to relevant support.<\/em><\/p><p><strong>Trauma comes in many forms and affects people in different ways. And no one leaves their trauma at the office door.<\/strong><\/p><p>So how do you talk to people about what they&#8217;re going through? What&#8217;s the best way to support those you work with or manage? And how do you take care of <strong>yourself<\/strong> while looking out for others?<\/p><p>Katharine Manning is a trauma consultant and the author of &#8220;The Empathetic Workplace.&#8221; On this week&#8217;s Pain Points podcast, listen to Katharine&#8217;s powerful experiences of engaging with people&#8217;s trauma. And hear her step-by-step guide to becoming &#8220;trauma informed,&#8221; and having the conversations that count.<\/p><p>And if you think that <strong>you<\/strong> rarely meet people who are traumatized&#8230; prepare to reconsider!<\/p><div class=\"ew-audio\" data-source=\"embed\"><div class=\"ew-audio-embed\"><iframe loading=\"lazy\" frameborder=\"0\" height=\"360\" scrolling=\"auto\" src=\"https:\/\/cdn.jwplayer.com\/players\/TzMKYfjR-i6FVyGfQ.html\" title=\"Pain Points Ep56\" width=\"480\"><\/iframe><\/div><\/div>\n\n<h2 class=\"wp-block-heading\"><strong>Share Your Pain!<\/strong><\/h2>\n\n<p>You can contact the team anytime via email: <a class=\"ew-link\" data-url=\"mailto:mailto:mailto:mailto:mailto:mailto:mailto:painpoints@mindtools.com\" href=\"mailto:mailto:mailto:mailto:mailto:mailto:painpoints@mindtools.com\" target=\"_blank\" rel=\"noopener\">painpoints@mindtools.com<\/a><\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Mindtools Resources About Empathy and Trauma<\/strong><\/h2>\n\n<p><a class=\"ew-link\" data-url=\"aa9pkfm\/managing-post-traumatic-growth\" href=\"\/aa9pkfm\/managing-post-traumatic-growth\" target=\"_blank\" rel=\"noopener\">Managing Post-Traumatic Growth<\/a> (Article)<\/p><p><a class=\"ew-link\" data-url=\"agz0gft\/empathy-at-work\" href=\"\/agz0gft\/empathy-at-work\" target=\"_blank\" rel=\"noopener\">Empathy at Work<\/a> (Article and Video)<\/p><p><a class=\"ew-link\" data-url=\"a1n7ya7\/how-to-manage-a-team-member-with-ptsd\" href=\"\/a1n7ya7\/how-to-manage-a-team-member-with-ptsd\" target=\"_blank\" rel=\"noopener\">How to Manage a Team Member With PTSD<\/a> (Article)<br\/><\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Further Support<\/strong><\/h2>\n\n<p>For mental health and wellbeing support, including advice for helping people who are feeling suicidal, two useful hubs are the <a class=\"ew-link\" data-url=\"https:\/\/www.nimh.nih.gov\/health\/topics\/suicide-prevention\" href=\"https:\/\/www.nimh.nih.gov\/health\/topics\/suicide-prevention\" target=\"_blank\" rel=\"noopener\">National Institute of Mental Health<\/a> (U.S.) and <a class=\"ew-link\" data-url=\"https:\/\/www.mind.org.uk\/information-support\/helping-someone-else\/supporting-someone-who-feels-suicidal\/useful-contacts\/\" href=\"https:\/\/www.mind.org.uk\/information-support\/helping-someone-else\/supporting-someone-who-feels-suicidal\/useful-contacts\/\" target=\"_blank\" rel=\"noopener\">Mind<\/a> (U.K.). And <a class=\"ew-link\" data-url=\"https:\/\/findahelpline.com\/countries\/us\/topics\/trauma-ptsd\" href=\"https:\/\/findahelpline.com\/countries\/us\/topics\/trauma-ptsd\" target=\"_blank\" rel=\"noopener\">findahelpline<\/a> has contact details for many more organizations that specialize in trauma care.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>This Week&#8217;s Guest<\/strong><\/h2>\n\n<p><a class=\"ew-link\" data-url=\"https:\/\/www.linkedin.com\/in\/katharine-manning\" href=\"https:\/\/www.linkedin.com\/in\/katharine-manning\" target=\"_blank\" rel=\"noopener\">Katharine Manning<\/a> on LinkedIn<\/p><p> <a class=\"ew-link\" data-url=\"https:\/\/www.amazon.com\/dp\/B08BZ1MVGG\/?bestFormat=true&amp;k=the%20empathetic%20workplace&amp;ref_=nb_sb_ss_w_scx-ent-pd-bk-d_de_k0_1_14&amp;crid=2AKKPZVJ8GSGM&amp;sprefix=the%20empathetic\" href=\"https:\/\/www.amazon.com\/dp\/B08BZ1MVGG\/?bestFormat=true&amp;k=the%20empathetic%20workplace&amp;ref_=nb_sb_ss_w_scx-ent-pd-bk-d_de_k0_1_14&amp;crid=2AKKPZVJ8GSGM&amp;sprefix=the%20empathetic\" target=\"_blank\" rel=\"noopener\">&amp;quot;The Empathetic Workplace&amp;quot;<\/a> on Amazon.com<br\/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Trauma expert Katharine Manning reveals the different forms trauma can take, the impacts it can have at work, and the best ways to talk about and tackle it in your team. Learn about her LASER technique in this episode of the Pain Points podcast.<\/p>\n","protected":false},"author":0,"featured_media":0,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"product-content-category":[7011],"product-content-type":[2597],"reading-time":[5181],"class_list":["post-57964","product-content","type-product-content","status-publish","hentry","product-content-category-member-podcast","product-content-type-audio","reading-time-40-minutes"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pain Points Podcast: Trauma - Mindtools<\/title>\n<meta name=\"description\" content=\"Trauma expert Katharine Manning reveals the different forms trauma can take, the impacts it can have at work, and the best ways to talk about and tackle it in your team. Learn about her LASER technique in this episode of the Pain Points podcast.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ewnova.live\/a7ijxtz\/pain-points-trauma\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pain Points Podcast: Trauma - Mindtools\" \/>\n<meta property=\"og:description\" content=\"Trauma expert Katharine Manning reveals the different forms trauma can take, the impacts it can have at work, and the best ways to talk about and tackle it in your team. Learn about her LASER technique in this episode of the Pain Points podcast.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ewnova.live\/a7ijxtz\/pain-points-trauma\/\" \/>\n<meta property=\"og:site_name\" content=\"Mindtools\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.ewnova.live\/a7ijxtz\/pain-points-trauma\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.ewnova.live\/a7ijxtz\/pain-points-trauma\/\"},\"author\":{\"name\":\"\",\"@id\":\"\"},\"headline\":\"Pain Points Podcast: Trauma\",\"datePublished\":\"2025-07-23T15:26:53+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.ewnova.live\/a7ijxtz\/pain-points-trauma\/\"},\"wordCount\":252,\"publisher\":{\"@id\":\"https:\/\/www.ewnova.live\/#organization\"},\"keywords\":[\"empathy\",\"katharine manning\",\"pain points\",\"podcasts\",\"the LASER technique\",\"trauma\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.ewnova.live\/a7ijxtz\/pain-points-trauma\/\",\"url\":\"https:\/\/www.ewnova.live\/a7ijxtz\/pain-points-trauma\/\",\"name\":\"Pain Points Podcast: Trauma - Mindtools\",\"isPartOf\":{\"@id\":\"https:\/\/www.ewnova.live\/#website\"},\"datePublished\":\"2025-07-23T15:26:53+00:00\",\"description\":\"Trauma expert Katharine Manning reveals the different forms trauma can take, the impacts it can have at work, and the best ways to talk about and tackle it in your team. Learn about her LASER technique in this episode of the Pain Points podcast.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.ewnova.live\/a7ijxtz\/pain-points-trauma\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.ewnova.live\/a7ijxtz\/pain-points-trauma\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.ewnova.live\/a7ijxtz\/pain-points-trauma\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.mindtools.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Product Contents\",\"item\":\"https:\/\/www.mindtools.com\/content-hub\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Pain Points Podcast: Trauma\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.ewnova.live\/#website\",\"url\":\"https:\/\/www.ewnova.live\/\",\"name\":\"Mindtools\",\"description\":\"Essential skills for an excellent career\",\"publisher\":{\"@id\":\"https:\/\/www.ewnova.live\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.mindtools.com\/search-results?start=1&search={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.ewnova.live\/#organization\",\"name\":\"Mindtools\",\"url\":\"https:\/\/www.ewnova.live\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.ewnova.live\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.mindtools.com\/wp-content\/uploads\/2024\/10\/Mindtools-logo-Black.svg\",\"contentUrl\":\"https:\/\/www.mindtools.com\/wp-content\/uploads\/2024\/10\/Mindtools-logo-Black.svg\",\"width\":160,\"height\":28,\"caption\":\"Mindtools\"},\"image\":{\"@id\":\"https:\/\/www.ewnova.live\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Pain Points Podcast: Trauma - Mindtools","description":"Trauma expert Katharine Manning reveals the different forms trauma can take, the impacts it can have at work, and the best ways to talk about and tackle it in your team. Learn about her LASER technique in this episode of the Pain Points podcast.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ewnova.live\/a7ijxtz\/pain-points-trauma\/","og_locale":"en_GB","og_type":"article","og_title":"Pain Points Podcast: Trauma - Mindtools","og_description":"Trauma expert Katharine Manning reveals the different forms trauma can take, the impacts it can have at work, and the best ways to talk about and tackle it in your team. Learn about her LASER technique in this episode of the Pain Points podcast.","og_url":"https:\/\/www.ewnova.live\/a7ijxtz\/pain-points-trauma\/","og_site_name":"Mindtools","twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.ewnova.live\/a7ijxtz\/pain-points-trauma\/#article","isPartOf":{"@id":"https:\/\/www.ewnova.live\/a7ijxtz\/pain-points-trauma\/"},"author":{"name":"","@id":""},"headline":"Pain Points Podcast: Trauma","datePublished":"2025-07-23T15:26:53+00:00","mainEntityOfPage":{"@id":"https:\/\/www.ewnova.live\/a7ijxtz\/pain-points-trauma\/"},"wordCount":252,"publisher":{"@id":"https:\/\/www.ewnova.live\/#organization"},"keywords":["empathy","katharine manning","pain points","podcasts","the LASER technique","trauma"],"inLanguage":"en-GB"},{"@type":"WebPage","@id":"https:\/\/www.ewnova.live\/a7ijxtz\/pain-points-trauma\/","url":"https:\/\/www.ewnova.live\/a7ijxtz\/pain-points-trauma\/","name":"Pain Points Podcast: Trauma - Mindtools","isPartOf":{"@id":"https:\/\/www.ewnova.live\/#website"},"datePublished":"2025-07-23T15:26:53+00:00","description":"Trauma expert Katharine Manning reveals the different forms trauma can take, the impacts it can have at work, and the best ways to talk about and tackle it in your team. Learn about her LASER technique in this episode of the Pain Points podcast.","breadcrumb":{"@id":"https:\/\/www.ewnova.live\/a7ijxtz\/pain-points-trauma\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.ewnova.live\/a7ijxtz\/pain-points-trauma\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.ewnova.live\/a7ijxtz\/pain-points-trauma\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.mindtools.com\/"},{"@type":"ListItem","position":2,"name":"Product Contents","item":"https:\/\/www.mindtools.com\/content-hub\/"},{"@type":"ListItem","position":3,"name":"Pain Points Podcast: Trauma"}]},{"@type":"WebSite","@id":"https:\/\/www.ewnova.live\/#website","url":"https:\/\/www.ewnova.live\/","name":"Mindtools","description":"Essential skills for an excellent career","publisher":{"@id":"https:\/\/www.ewnova.live\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.mindtools.com\/search-results?start=1&search={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.ewnova.live\/#organization","name":"Mindtools","url":"https:\/\/www.ewnova.live\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.ewnova.live\/#\/schema\/logo\/image\/","url":"https:\/\/www.mindtools.com\/wp-content\/uploads\/2024\/10\/Mindtools-logo-Black.svg","contentUrl":"https:\/\/www.mindtools.com\/wp-content\/uploads\/2024\/10\/Mindtools-logo-Black.svg","width":160,"height":28,"caption":"Mindtools"},"image":{"@id":"https:\/\/www.ewnova.live\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.mindtools.com\/wp-json\/wp\/v2\/product-content\/57964","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mindtools.com\/wp-json\/wp\/v2\/product-content"}],"about":[{"href":"https:\/\/www.mindtools.com\/wp-json\/wp\/v2\/types\/product-content"}],"version-history":[{"count":0,"href":"https:\/\/www.mindtools.com\/wp-json\/wp\/v2\/product-content\/57964\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.mindtools.com\/wp-json\/wp\/v2\/media?parent=57964"}],"wp:term":[{"taxonomy":"product-content-category","embeddable":true,"href":"https:\/\/www.mindtools.com\/wp-json\/wp\/v2\/product-content-category?post=57964"},{"taxonomy":"product-content-type","embeddable":true,"href":"https:\/\/www.mindtools.com\/wp-json\/wp\/v2\/product-content-type?post=57964"},{"taxonomy":"reading-time","embeddable":true,"href":"https:\/\/www.mindtools.com\/wp-json\/wp\/v2\/reading-time?post=57964"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}