{"id":58533,"date":"2025-06-19T21:38:22","date_gmt":"2025-06-19T21:38:22","guid":{"rendered":"\/adaqez1\/everyday-leadership\/"},"modified":"2025-06-19T21:38:22","modified_gmt":"2025-06-19T21:38:22","slug":"everyday-leadership","status":"publish","type":"product-content","link":"https:\/\/www.mindtools.com\/adaqez1\/everyday-leadership\/","title":{"rendered":"Everyday Leadership"},"content":{"rendered":"<p>George Clooney&#8217;s humanitarian aid work. Beyonc\u00e9 championing gender equality. Elon Musk aiming for Mars. With such powerful people in the public eye, it\u2019s easy to think leadership is about changing the world.<\/p><p>While it\u2019s good to look up to others and admire their achievements, doing so can make us miss the small stuff. The things we aIl do \u2013 every day \u2013 that improve people\u2019s lives.<\/p>\n\n<h2 class=\"wp-block-heading\">Lollipop Moments<\/h2>\n\n<p>Drew Dudley calls these \u2018lollipop moments\u2019. [1] The term comes from his university days when a student thanked him. Years earlier, she was about to quit uni life when she saw Dudley handing out lollies to raise money for charity. He quipped to the guy beside her, &#8220;You need to give a lollipop to the beautiful woman standing next to you.&#8221; [2]<\/p><p> The moment made such a deep impression that she decided to stay on. What\u2019s more, she dated and eventually married that embarrassed student. (Dudley went to their wedding.) <\/p>\n\n<h2 class=\"wp-block-heading\">Starting Small<\/h2>\n\n<p>The lollipop moment symbolizes the possibility of everyday leadership &#8211; or <strong>our ability to make the life of another person better<\/strong>. Most of us do it every day, perhaps without even realizing. <\/p><p>As Dudley says, &#8220;We need to redefine leadership as being about lollipop moments, how many of them we create, how many of them we acknowledge, how many of them we pay forward and how many of them we say thank you for.&#8221; [3] <\/p><div class=\"ew-image\"><img loading=\"lazy\" decoding=\"async\" alt=\"Basset Hound with ears held up\" data-name=\"migration-EverydayLeadershipIMGB2.jpg\" data-size=\"39139\" height=\"394\" src=\"https:\/\/nova-live.imgix.net\/\/migration-EverydayLeadershipIMGB2.jpg?q=60&amp;fm=webp&amp;w=700&amp;h=394\" width=\"700\"\/><div><figcaption><\/figcaption><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Listen Up<\/h2>\n\n<p>To impact someone\u2019s life you must first resonate with them. That\u2019s why being a good listener is a useful tool for everyday leaders. When Dudley approached the fresher, he may have spotted slumped shoulders, fidgeting hands or a trembling lip; body language that showed her unease and need of a pick-me-up. Being a good listener means decoding what you hear and see. To improve, you can: <\/p><ul class=\"wp-block-list\"><li>ask questions to clarify you understand what someone\u2019s saying   <\/li><li>repeat their key points to show you\u2019re listening   <\/li><li>mirror body language to put them at ease and open up [4] <\/li><\/ul><p>It\u2019s not all about the other person, either. By listening, <strong>you\u2019ll learn new things, gain fresh insights and appreciate different perspectives<\/strong>. <\/p>\n\n<h2 class=\"wp-block-heading\">Show You&#8217;re Human<\/h2>\n\n<p>High-profile leaders can make us reluctant to take credit for benevolent acts or recognize those who make them. As a leader, you can help others appreciate kindness as a leadership quality. To do it, <strong>show your vulnerable side<\/strong> by: <\/p><ul class=\"wp-block-list\"><li>admitting (and filling) a knowledge gap by asking someone in your team for help   <\/li><li>sharing a personal story with your team   <\/li><li>owning up to a mistake and showing your team it\u2019s OK to take chances and fall short <\/li><\/ul><p>By acknowledging your weaknesses, you\u2019ll show yourself as relatable and encourage people to be open with you. [5] That way, they\u2019ll feel able to get something off their chest and you can choose the right words or actions to help. <\/p><div class=\"ew-image\"><img loading=\"lazy\" decoding=\"async\" alt=\"Keep cup with positive message\" data-name=\"migration-EverydayLeadershipIMGB3.jpg\" data-size=\"54020\" height=\"394\" src=\"https:\/\/nova-live.imgix.net\/\/migration-EverydayLeadershipIMGB3.jpg?q=60&amp;fm=webp&amp;w=700&amp;h=394\" width=\"700\"\/><div><figcaption><\/figcaption><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Be Positive<\/h2>\n\n<p>From talent show contestants getting grilled by \u2018experts\u2019 to politicians squabbling on social media, there&#8217;s no shortage of negative leaders out there. Being positive is tougher but far more rewarding. <\/p><p>When thanked by the student, Dudley couldn\u2019t remember his kind act. It took a simple \u2018thank you\u2019 to inspire him to place more importance on \u2013 and do more \u2013 benevolent acts. <\/p><p>To practice everyday leadership &#8211; and inspire others to do more good &#8211; try giving <strong>constructive feedback<\/strong>. With your team, you can:<\/p><ul class=\"wp-block-list\"><li>commend people on a positive action they can feel good about   <\/li><li>explain the impact (or lollipop-effect) of the act so they can do more of them   <\/li><li>set goals they can work towards, steps to take and offer them support to get there <\/li><\/ul><p>By giving clear and constructive feedback, you\u2019ll reinforce good working habits, practice everyday leadership and inspire others to do the same. <\/p>\n\n<h2 class=\"wp-block-heading\">What Everyday Leadership Looks Like<\/h2>\n\n<p>For performance consultant Kelah Raymond, &#8220;<strong>everyday leadership is when employees takeintentional and daily actions to foster better connection, communication and community within their organization<\/strong>.<strong>&#8220;<\/strong> [6]<\/p><p>That means everyone can be a leader. The receptionist who answers the phone with a pleasant tone even though he\u2019s having a bad day. Right through to the manager who orders takeaway for employees working late in the office. <\/p><p>As Dudley explains, &#8220;If you change one person\u2019s understanding of what they\u2019re capable of\u2026of how much people care about them\u2026of how a powerful an agent of change they can be in this world; you\u2019ve changed the whole thing.&#8221; [7] <\/p><p><\/p><div class=\"ew-reference\"><span class=\"ew-reference-title\">References<\/span><div class=\"ew-reference-body\"><div>[1] Drew Dudley, \u2018The Lollipop Moment\u2019 (2012). Available <a class=\"ew-link\" data-url=\"https:\/\/www.huffpost.com\/archive\/ca\/entry\/the-lollipop-moment_b_1989764\" href=\"https:\/\/www.huffpost.com\/archive\/ca\/entry\/the-lollipop-moment_b_1989764\" target=\"_blank\" rel=\"noopener\">here <\/a>(accessed 30 July 2023)<\/div><div>[2] Ibid.<\/div><div>[3] Ibid.<\/div><div>[4] \u00c1ine Cain, \u20186 body language tricks that are hard to master but will pay off for life\u2019 (2018). Available <a class=\"ew-link\" data-url=\"https:\/\/www.businessinsider.com\/body-language-tricks-appear-trustworthy-2016-11?r=US&amp;IR=T#1-mirror-the-person-youre-speaking-to-1\" href=\"https:\/\/www.businessinsider.com\/body-language-tricks-appear-trustworthy-2016-11?r=US&amp;IR=T#1-mirror-the-person-youre-speaking-to-1\" target=\"_blank\" rel=\"noopener\">here <\/a>(accessed 30 July 2023)<\/div><div>[5] Harvey Deutschendorf, \u20187 Situations Where Vulnerability Is The Best Management Strategy\u2019 (2017). Available <a class=\"ew-link\" data-url=\"https:\/\/www.fastcompany.com\/40503371\/7-situations-where-vulnerability-is-the-best-management-strategy\" href=\"https:\/\/www.fastcompany.com\/40503371\/7-situations-where-vulnerability-is-the-best-management-strategy\" target=\"_blank\" rel=\"noopener\">here <\/a>(accessed 30 July 2023).<\/div><div>[6] Kelah Raymond, \u20185 essential traits of effective everyday leadership\u2019. Available <a class=\"ew-link\" data-url=\"https:\/\/www.insperity.com\/blog\/everyday-leadership\/\" href=\"https:\/\/www.insperity.com\/blog\/everyday-leadership\/\" target=\"_blank\" rel=\"noopener\">here <\/a>(accessed 30 July 2023).<\/div><div>[7] Drew Dudley, \u2018The Lollipop Moment\u2019. (2012) Available at: https:\/\/www.huffingtonpost.ca\/drew-dudley\/leadership-ted-x_b_1989764.html<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Discover how small gestures have great impact on employees. 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