{"id":64289,"date":"2026-03-19T09:50:09","date_gmt":"2026-03-19T09:50:09","guid":{"rendered":"https:\/\/www.mindtools.com\/?p=64289"},"modified":"2026-03-19T09:50:10","modified_gmt":"2026-03-19T09:50:10","slug":"where-should-you-invest-your-ld-budget-next-year","status":"publish","type":"post","link":"https:\/\/www.mindtools.com\/blog\/where-should-you-invest-your-ld-budget-next-year\/","title":{"rendered":"Where should you invest your L&amp;D budget next year?"},"content":{"rendered":"\n<h4 class=\"wp-block-heading\">Start with your managers<\/h4>\n\n\n\n<p>As the financial year draws to a close, many organizations are doing two things at once: reviewing what they\u2019ve achieved and deciding where to invest next. That raises a simple question: where should you invest your L&amp;D budget to make the biggest difference over the next 12 months? <\/p>\n\n\n\n<p>One option is to invest in your managers. It\u2019s often delayed, because it can feel discretionary compared with more immediate operational priorities.<\/p>\n\n\n\n<p>But over the past few years we\u2019ve gathered consistent evidence that suggets investing in managers is one of the most reliable ways to influence business outcomes.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">The management skills that actually matter<\/h4>\n\n\n\n<p>Back in 2023 we launched our Building Better Managers project. We surveyed more than 2,000 managers and conducted a literature review to identify the skills that most strongly predict management performance.<\/p>\n\n\n\n<p>Interestingly, the skills that emerged weren\u2019t the tactical ones many people expect.<\/p>\n\n\n\n<p>Things like recruitment, running performance reviews, or having difficult conversations do matter. But they tend to rely on a deeper set of foundational capabilities.<\/p>\n\n\n\n<p>Skills such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Coaching<\/li>\n\n\n\n<li>Delegation<\/li>\n\n\n\n<li>Active listening<\/li>\n\n\n\n<li>Building trust<\/li>\n\n\n\n<li>Empathy<\/li>\n\n\n\n<li>Inclusive leadership<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>These skills rarely feature at the centre of management training programmes. But they quietly determine whether everything else works.<\/p>\n\n\n\n<p>If you can\u2019t build trust, delegation breaks down. If you don\u2019t listen effectively, coaching becomes guesswork.<\/p>\n\n\n\n<p>In other words, foundational skills amplify every other management activity.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Measuring those management skills<\/h4>\n\n\n\n<p>Once we identified these capabilities, we built the <strong><a href=\"https:\/\/www.mindtools.com\/organizations\/manager-skills-assessment\/\">Manager Skills Assessment<\/a> <\/strong>to measure them.<\/p>\n\n\n\n<p>Unlike many leadership assessments, it doesn\u2019t measure personality or type. Instead, it focuses purely on observable skills. Participants respond to scenario-based questions, behavioural prompts, and stimuli designed to assess how they interpret social and emotional cues.<\/p>\n\n\n\n<p>That gives us a reliable picture of the skills managers actually demonstrate.<\/p>\n\n\n\n<p>But the question we really wanted to answer was this: <strong>Do these skills translate into real business outcomes?<\/strong><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">From management skill to business performance<\/h4>\n\n\n\n<p>To explore that question, we ran a follow-up study with 279 managers.<\/p>\n\n\n\n<p>Participants first reported business outcomes for their teams, including sales performance and retention. They then completed the <a href=\"https:\/\/www.mindtools.com\/organizations\/manager-skills-assessment\/\">Manager Skills Assessment<\/a>.<\/p>\n\n\n\n<p>For every one-point increase in a manager\u2019s ability to build trust on our five-point scale, their team achieved 22% more of their sales target, on average.<\/p>\n\n\n\n<p>Other skills showed similarly strong relationships with sales performance:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Active listening: +20%<\/li>\n\n\n\n<li>Coaching: +16%<\/li>\n\n\n\n<li>Delegation: +14%<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>We also saw measurable effects on team retention. Managers who scored higher in skills such as inclusive leadership, delegation, goal setting and empathy retained more members of their team.<\/p>\n\n\n\n<p>None of this should be especially surprising. Trust, listening and coaching are widely recognized as central to effective working relationships.<\/p>\n\n\n\n<p>What the data gives us is something more powerful: evidence that these skills correlate with real business outcomes.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">A good time to invest in managers<\/h4>\n\n\n\n<p>As you plan for the year ahead, it\u2019s worth thinking carefully about where development investment will have the biggest impact.<\/p>\n\n\n\n<p>Improving the foundational skills of managers is one of the most consistent levers you have. When managers communicate clearly, build trust and coach effectively, it shapes how teams perform every day.<\/p>\n\n\n\n<p>And because these are foundational skills, improvements tend to cascade into many other aspects of management, from performance conversations to team development.<\/p>\n\n\n\n<p>Which means investing in management capability now can begin paying dividends quickly in the year ahead.<\/p>\n\n\n\n<p>If you\u2019re interested in developing your managers, we offer a range of options including the <strong><a href=\"https:\/\/www.mindtools.com\/organizations\/manager-skills-assessment\/\">Manager Skills Assessment<\/a><\/strong>, the <strong>Manager Skills Accelerator<\/strong>, and our <strong><a href=\"https:\/\/www.mindtools.com\/organizations\/workshops\/\">Manager Skills Workshops<\/a><\/strong>.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">About Mindtools Kineo\u00a0\u00a0\u00a0<\/h4>\n\n\n\n<p>Mindtools Kineo\u2019s vision is to be the leading global partner for driving organizational capability that is underpinned by a skilled, high-performing workforce.&nbsp;&nbsp;We do this&nbsp;by&nbsp;combining&nbsp;behavioural science&nbsp;with scalable technology to equip organizations for today\u2019s challenges and tomorrow\u2019s opportunities.&nbsp;<\/p>\n\n\n\n<p>Mindtools&nbsp;Kineo&nbsp;was formed&nbsp;following&nbsp;the&nbsp;acquisition&nbsp;by&nbsp;Mindtools, a global management and leadership skills development provider,&nbsp;of&nbsp;Kineo, a global provider of workplace learning solutions, from City &amp; Guilds in May 2025. The combined organization, moving forward under the name Mindtools Kineo, brings together the strengths and reputations of both companies.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Investing in managers delivers some of the highest returns in L&#038;D. Our research shows foundational skills like trust\u2011building, coaching, and active listening directly link to stronger sales and better retention, making management capability one of the smartest places to invest next year.<\/p>\n","protected":false},"author":87,"featured_media":44614,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1834,23,1922,1835,1923,27,1925],"tags":[],"reading-time":[],"topic":[],"class_list":["post-64289","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-skills","category-career-skills","category-company-news","category-leadership-and-management","category-learning-and-development","category-learning-skills","category-workplace-learning"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Where should you invest your L&amp;D budget next year? 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